The application of artificial intelligence in public administration was discussed as part of the “Digital Academy” program
The latest session of the “Digital Academy” program, organized by the Innovation and Digital Development Agency (IDDA) in cooperation with the US-based company “Parallax Advisory Group”, took place on November 3–5, 2026. The session brought together 86 senior officials from 38 government institutions and featured extensive discussions on the application of artificial intelligence in public administration, the opportunities it creates for decision-making and the development of public services, as well as the risks and organizational approaches to consider during implementation.
Throughout the session, presentations covered current global trends in artificial intelligence, key factors influencing the successful implementation of AI projects, the principles of machine learning, and modern AI tools and platforms. Participants explored examples of AI ecosystems built on unified principles across various areas of public administration and discussed opportunities to apply these technologies within their respective institutions and departments.
During their presentations, experts emphasized the importance of viewing artificial intelligence as a broader transformation that affects institutional decision-making processes and the delivery of public services. They highlighted the need to accurately assess organizational contexts during the decision-making stage, ensure access to high-quality data, and continuously develop relevant management competencies within government institutions to successfully implement AI projects.
A dedicated part of the program focused on data management, which forms the foundation of artificial intelligence projects. Discussions covered best practices in data collection and preparation, ensuring data quality, and the principles of ethical and responsible data use.
The next modules of this “Digital Academy” session will take place in December 2026. During these modules, senior officials will gain deeper knowledge and practical experience in artificial intelligence and digital transformation, project management and implementation, and will also work on project presentations related to their respective areas of responsibility.
It should be noted that between 2023 and 2026, IDDA organized a total of four training programs under the “Digital Academy” initiative in cooperation with international partners. A total of 315 civil servants and senior officials have participated in these programs, which have covered 54 government institutions to date.
